These are the most common questions about ShenTrition. If your question is not answered, feel free to send an email to: service@getshen.com.

Contact

Q: I have a specific question to ask about my order, how can I reach ShenTrition?
A: ShenTrition is made by Shen Life Inc. Simply call 1-866-497-7436 to speak to someone directly or email a message to service@shentrition.com. All messages are returned within 24 hours.

Q: I want to be notified of any specials that are offered, where do I look for that info?
A: There are a few ways to stay up-to-date with any ShenTrition news:
Via Twitter: http://www.twitter.com/getshen
Via FaceBook: http://www.facebook.com/pages/ShenTrition/71168788948?ref=search
Via the SHENewsletter: sign up from the blog http://www.shenlifeblog.com

Orders and Shipping

Q: I am concerned about information piracy. How secure is my information?
A: In this digital age, it is important to safeguard against identity fraud. We do utilize a secure server to process all orders.

Q: Which shipping carrier is used?
A: Primarily, UPS Ground is the shipping method used. Though, some international shipments are sent via USPS Priority Mail.

Q: Do you ship overseas?
A: Yes. We do charge a higher shipping and handling fee for overseas shipment for obvious reasons. Please keep in mind that you are responsible for any customs or excise taxes when you receive the product. To place an overseas order, please email service@shentrition.com to get a quote and order instructions.

Q: How long does it take to receive ShenTrition?
A: After placing an order, typically it takes a 1-2 days to process the payment, then 1-2 days to clear the shipping center. When orders are shipped priority mail, the transit time is 2-3 days, whereas UPS may take 4-7 business days to deliver an order.

Q: What does it mean if I have to “process order offline?”
A: Sometimes when placing an order, the card processor gets picky. If an address is not entered precisely as on the statements or the card numbers are spaced incorrectly, the credit card gateway will deny the order. Clearly, though people are still smarter than computers, so in these cases, hitting the “process offline” button sends the order to be reviewed by human eyes who can override the process. In either case, your payment information is kept secure!

Q: Is my order in danger of irradiation via the shipment carrier?
A: No, we’ve researched the carriers that irradiate the packages they process. Both UPS and USPS do not irradiate packages when dropped at a branch. We take the precautions to ensure your product is kept safe.

Guarantee Policy

Q: I appreciate everything ShenTrition is about, but I need to return it for personal reasons. Your 110% Guarantee rocks. What steps should I take to return my order?
A: We, the Shen Life Team, believe in our product(s) so much that we are putting our money on the line. We offer a guilt free 110% Guarantee for ShenTrition. The cost of shipping and digital products are not included in this guarantee.

In the event that you wish to take advantage of our 110% guarantee, simply send advance notice to:
service@shentrition.com.

Next, mail the product with a copy of the packing slip or receipt to:
Shen Life Inc c/o Refunds, 2504 W. Main Street, Ste I105, Bozeman, MT 59718

Upon receipt, we’ll process the refund within 5 days via the original payment method for the cost of the product plus 10%. (The cost of shipping and digital products are not included in the guarantee).

It’s that easy! And, its our way of letting you know we care about providing the best quality products and service all the time.

ShenTrition Details

Q: What is the ShenTrition Formula?
A: ShenTrition is a powdered supplement that provides a unique combination of adaptogenic (tonic) herbs within a wholefoods blend of superfoods, powerful greens, and and hemp protein.

It is best known for having the widest array of adaptogenic herbs and the highest milligram content of each ingredients that tastes good.

The foundation of this amazing formula, adaptogenic herbs, provides a normalizing influence on the body, neither over-stimulating nor inhibiting normal functions, but rather exerting a generalized tonifying effect. The core benefit of adaptogens is their ability to help the body cope more effectively with stress, and to help heal the systemic damage caused by stress. Specifically, adaptogens recharge the adrenal glands, which are the body’s primary mechanism for responding to stress and emotional changes. Such herbal formulations have been highly regarded by Eastern mystics and sages for thousands of years as a way to promote health, longevity and most importantly, personal growth.

Lastly, this blend of Eastern and Western nutritional philosophies helps to support the more subtle functions of the body-mind by alkalizing the blood and tissues, fortifying the immune system, and energizing the body-mind. The ShenTrition Formula complements ancient wisdom with the scientific research of modern nutrition and dietary philosophy. This integration provides a contemporary touch and creates a more synergistic, integral recipe. The combination of these nutritional philosophies guarantees to satisfy the taste buds, while providing the necessities for health and well being.

And again, ShenTrition tastes good too.

Q: What is the purpose of ShenTrition?
A: Designed to feed and heal the body at the same time, ShenTrition is the ultimate wellness supplement. It’s primary focus is to build life force (chi, ki, prana or bio-electricity) in the body, which in Chinese Medicine is the basis of optimal function overall. Its blend of adaptogenic herbs are the secret to accomplishing an increase in life force. In Chinese Medicine, these herbs are touted to strengthen and enhance energy, immune power, health, and longevity.

ShenTrition also provides fortification with an abundance of micro-nutrients (vitamins, minerals, phytochemicals, anti-oxidants, amino acids and enzymes) found in its ingredients. It encourages an optimal balance of the body’s pH levels, which helps to support proper systemic function. ShenTrition also healthfully combines  the macro-nutrients in its servings (protein, fats, and carbohydrates). Maintaining this crucial balance of these regulates the body’s blood sugar and stabilizes the body’s bio-chemistry. In turn, emotions, weight and energy levels are better regulated. Overloading on one excellent ingredient, like most supplements do, doesn’t translate into greater effects. In fact, the body can only absorb a particular amount of nutrients at a time — the extra is wasted. Therefore,  ShenTrition offers the most bang for your buck by providing a diverse amount of ingredients in optimal amounts.

Basically, the ShenTrition Formula truly addresses the body’s core needs holistically.

Q: What are the benefits of using the ShenTrition Formula?
A: ShenTrition provides one primary benefit. It boosts life force in the body-mind. However, using adaptogenic herbs and superfoods regularly are known to:

* Restore homeostasis (optimal balance)

* Recharge vitality

* Restore adrenals

* Regenerate and rebuild tissues

* Restore cells’ function optimally

* Enrich blood

* Increase mental clarity

* Increase physical stamina

* Strengthen organs

* Strengthen digestion

* Reduce inflammation

* Balance ph levels in body

* Reduce free radical damage

* Boost immune system

Q: How often should I drink ShenTrition?
A: Drink the Formula daily for its boost. Often people like it in the morning to get the day started off on the “right” foot; others like it in the afternoon to bypass the common “afternoon slump.” Some people split the serving to half in the morning and half in the afternoon. Whenever it suits you best, drink up.

Q: What are the directions in using ShenTrition?
A: Place 1 scoop (approximately 2 small tablespoons) of ShenTrition Formula in 4 ounces of your choice of water, diluted organic fruit or vegetable juice, or almond milk. Stir thoroughly and enjoy! Mixes well in smoothies too.

Q: Do I need a blender to mix ShenTrition?
A: No, you don’t need a blender to mix the ShenTrition Formula. We designed it to be easily taken. Some users are minimalists and just add a scoop to water and stir it with a spoon. While others are culinary creatives and make smoothies with ShenTrition; that’s when a blender is in order. Either way, scoop, stir and drink! Bottoms up.

Q: I noticed that my stomach felt a bit nauseous when I started taking ShenTrition, why would that happen?
A: One of ShenTrition’s potent features is the very large dosage of adaptogenic herbs. Some individuals with weaker digestive power may experience a slight bit of queezinessor nauseau when ingesting such high potent herbs. In such a case, reduce the serving size to a teaspoon  for a week or so. Then work up to a tablespoon for some time. Then gradually increase the dosage back up to the suggested serving size.

Q: Are there any precautions or contraindications against using the ShenTrition Formula?
A: Just about anybody can use ShenTrition. That being said, if you have any concerns at all about your personal health or take medications, please consult a physician about the product for their recommendation. Generally though, it is important for pregnant or lactating mothers to consult their physician specifically about the herbal blend.

Q: Will the Formula make me go to the bathroom a lot? Does it have a laxative effect?
A: Not to worry. It does not have ingredients that are intended to induce a purgative effect. Sometimes though you may feel the need to go the bathroom after taking ShenTrition, as a result of your body receiving good foods. It’s just natural to eliminate after eating snacks or meals.

Q: I get loose bowels when I drink the Formula. What do you suggest?
A: See a physician, there may be other underlying factors causing the reaction. If your elimination increases so much that you become weak, then slow down the intake process by taking a few days between drinking ShenTrition or by reducing the amount that you take to a teaspoon. One of ShenTrition’s potent features is the very large dosage of adaptogenic herbs. Some individuals have weak digestive power and the result when bombarded with such high potent herbs is a slight bit of nausea. In such a case, reduce the serving size for a few weeks and then gradually increase the dosage back up to the suggested serving size. If your loose bowel continues, then discontinue taking ShenTrition and consult a physician.

Q: Are there any nutritional considerations that you can suggest to maximize the effect of ShenTrition?
A: Yes. The effects of ShenTrition become enhanced when you follow the following dietary suggestions that encourage a healthy relationship to food (which can be challenging). To simplify the factors, follow this approach:

* Eat 3 balanced meals a day. Balance involves having 2 servings of carbohydrates and 1 serving of protein with 1 serving of fat per meal. Use the size of your fist as a serving guide for protein and carbohydrates, and the size of your thumb for the amount of fat.

* Enjoy 9 – 12 servings of fruits and vegetables daily.

* Eat 3 snacks per day. Ideally, make them fruits, which are low on the glycemic index, and add a small amount of nuts or seeds for balance.

* Establish a regular eating schedule and be consistent.

Q: I’m a smoker. Do I need to quit smoking to benefit from ShenTrition?
A: Needless to say, smoking is not a health promoting habit. However, ShenTrition will benefit you regardless.

Q: What are the ingredients of ShenTrition and what are they for?
A: ShenTrition is made with the finest combination of herbs, protein, fats, fruits, veggies, and superfoods in the world. Review the properties of each ingredient on our site: http://www.shentrition.com/shentrition.html

Q: Will ShenTrition react with my prescription drugs?
A: No, there are no known reactions between ShenTrition’s ingredients and prescription drugs. But if you are concerned you should consult with your physician for advice.

Q: How safe is ShenTrition?
A: It is completely safe. ShenTrition is 100% ALL-natural and primarily organic. It is full of ingredients that are known to powerfully and effectively help our system optimum health. And it is free of animal products and by-products. As always, consult your physician if you have a concern.

Q: Can I buy ShenTrition at my local health food store? Will it be available at my local health food store in the future?
A: At the moment the ShenTrition Formula is primarily available online at shentrition.com. The cost of the quality ingredients restricts the number of places ShenTrition can be found. However, a number of natural practictioners across the country incorporate it in their practice. Some smaller health food stores carry it too. The best way to get it into your neighborhood store is to request it with the store or department manager. We send samples to practitioners and stores upon request.

Q: Can I use a sweetener with ShenTrition?
A: There is no need to add a sweetener to ShenTrition. It contains stevia (sweet leaf) which is a non-sugar sweetener that is 100 -  200 times sweeter than sugar. Also the formula’s organic dried fruit powders (strawberry, blueberry, pineapple, raspberry and cherry) that make it delicious just as it is.

Q: Can ShenTrition cure my anxiety disorders?
A: We are not legally allowed to make such a claim about ShenTrition. Consult your physician or a nutritionist to see whether or not this has ingredients that would help you. Experiment and find out if it works for you.

Q: My daughter has ADHD can ShenTrition help her?
A: Again, we are not legally allowed to make any curative claims. Generally, its best to always check with your pediatrician before administering this or any product to a child or anyone under puberty age as their systems are not simple small versions of adults.

Q: Do I need to have a “rest” period when using ShenTrition to prevent my body from adapting or becoming “immune” to the herbs?
A: No. We formulated it to remain potent and so that you can use ShenTrition long term. Though, if you question if the effects are strong, then take a week off. The contrast often helps.

Q: Do I need to consult with an herbal physician in order to use ShenTrition?
A: No generally. However, if you are looking to treat a specific complaint or are under a doctor’s care, it is always wise to consult a physician.

Q: I suffer from allergies (hay fever) and I’m very careful about what things I put in my body, does  ShenTrition have any ingredient that might trigger an allergic reaction?
A: ShenTrition does not have any ingredients that are known to cause allergic reactions. Still, you should consult your allergist if you are concerned, or start taking it under a controlled trial period.

Q: Can I add ShenTrition to my baby’s milk?
A: We do not recommend ShenTrition for infants or young children. Your child should be at least 16 years old (or past the onset of puberty) before you can start him/her on ShenTrition . Always check with your pediatrician before administering this or any herbal product to a child.

Q: Can I get addicted to ShenTrition?
A: No. ShenTrition is not habit-forming. Though, feeling good is addictive.

Q: I’m trying to lose weight. Can ShenTrition help me lose weight?
A: Though it’s not touted as a weight loss product, ShenTrition regulates the body’s chemistry and metabolism, which are major contributing factors to maintaining proper weight. Be mindful of your eating habits and your lifestyle. Nothing on the market can override the age old wisdom of calories in must equal energy used. Eat sensibly and avoid a sedentary lifestyle. To address your weight issue, just remember that short sessions of resistance exercises balanced with flexibility and cardio sessions can contribute to fast weight loss results with a balanced food plan. Also, be conscious of your genetic predisposition.

Q: How long can I keep ShenTrition before it loses its potency?
A: The ingredients in ShenTrition are very stable. As long as you keep the ShenTrition Formula in a cool and dry environment, they stay potent for at least 2 years.

Q: I’ve been using ShenTrition regularly for about a year now and I am convinced! I would like to sell  ShenTrition to my firends and family. Can I be a reseller?
A: We will be starting a Referral Rewards Program that is a great way to benefit from spreading the word about shentrition. Read more about it here: http://www.getshen.com/rewards.html
We’re happy that you are inspired to share ShenTrition!

Q: Can I drink ShenTrition on an empty stomach?
A: Sure. You can drink it anytime whether your stomach is empty or full. However, the high amount of adaptogenic herbs may illict slight nausea if your digestive power is weak.

Q: I’m a vegan are there any animal-derived ingredients used in processing ShenTrition?
A: ShenTrition is certainly suitable for vegans, vegetarians and raw foodists alike.

Q: Is ShenTrition tested on animals?
A: No. We don’t test ShenTrition or any of the Shen Life Products on animals at all.

Q: My brother has cancer. Is it safe for him to drink ShenTrition?
A: Yes, ShenTrition is safe and may assist his healing endeavors, though depending on his treatment protocol, generally, its best to consult his physician for specific advice.

Q: I ordered multiple bottles of ShenTrition Formula. What is the proper way to store them?
A: Great idea! ShenTrition is ideal for a healing food source that can keep long term in case of a rainy day or natural disaster. Keep the bottles in a cool and dry place. Refrigeration is not necessary but okay.

Q: Coming from a scientific background, I would like to know if there any clinical studies of ShenTrition.
A: You can research the individual ingredients (please see the ingredient list) online for such information. We suggest using www.pubmed.org or www.herbalonline.com for such information. Refer to the ingredients list above.

Q: Do you recommend that I drink ShenTrition while I’m menstruating?
A: Sure, you can drink ShenTrition.

Q: I go up and down emotionally. My partner is about to walk out on me, because he cannot stand it anymore. I need help, but I don’t want to take anti-depressants. Can ShenTrition help?
A: That is not ShenTrition’s purpose. However, nutrition is a viable approach to regulate your inner chemistry that may affect your mood overall. So yes, ShenTrition can help with that. But don’t expect it to even out your emotions, like a prescription drug would. Only profession counselors can give you that assurance. On the other hand, it takes a long term and dedicated commitment to understanding yourself and the human condition, in order for you to get a handle on your emotional health. Consider consulting a mental health physician for talk therapies to help you start addressing your emotional instability. The right therapist can help us see through the haze of our skewed perception. In some situations, they are helpful.

Q: Are there any GMO or artificial ingredients in the ShenTrition Formula?
A: None whatsoever. The ShenTrition Formula is made with the highest-quality ingredients in the world. And its manufactuered in a GMP compliant lab, which means each ingredient is tested upon arrival for heavy metals and bacteria.

Q: Are there any preservatives used in ShenTrition?
A: None whatsoever. As powders, the quality is naturally preserved without altering the ingredient. When seeking manufacturers, we made very strict specifications to ensure that no fillers, hidden preservatives or other undesirable components be used in our product!

Q: Can I use ShenTrition as a meal replacement instead of eating regular food to lose weight?
A: This formula is powerful and balanced in it macro-nutrients; however, nothing can completely substitute the practice of sound eating. So, think of ShenTrition as a healing snack.

Q: How is ShenTrition different from the other greens or protein drinks that are available in the market?
A: The powerful ingredients of ShenTrition are combined in such a way to give you the most bang for your buck. Too many times supplements focus on one particular aspect of nutrition, thus overdoing it. Meanwhile, the body’s other needs are neglected. For instance, most of the green drinks on the market are not balanced with the important major macro-nutrients (proteins, carbohydrates and fats) and the results are obvious spikes on the glycemic index. Shortly after taking them, often consumers are left with an energy crash. Besides, those products are loaded with entirely too much of one thing. The advertising fails to tell you that no matter how much of an ingredient is in the formula, your body can only assimilate a certain amount of that ingredient within a given time period. So, one of the core ideas we focused on in this formulas is to provide the most ingredients that your body could assimilate at one time without wasting anything. In our approach, you get a larger array of powerful nutrients, which as I said before, gives you more bang for your buck!

Furthermore, many of the protein type drinks on the market are derived from animal sources and are overloaded with too many amino acids. This creates two problems: over-taxation of the kidneys and the creation of high levels of acidity within the body. ShenTrition uses hemp seed protein — a plant-based protein source — that happens to be one of the best foods that rebuilds and repairs tissues. Hemp seed protein is known as one of the plant kingdom’s most complete protein sources. It alkalizes the body, rather than creating acidity, plus, hemp seed protein is packed full of healthy Omega 3 and 6 fatty acids! We put the right amount of hemp protein in the mix, so that the kidneys aren’t strained, and a healthy amount of Omega fatty acids are available. This makes it much easier for your body to digest and assimilate the ingredients! In addition, hemp protein is an excellent source of fiber and healthy bowel bacteria too!

Besides the leading adaptogenic formula contains 500-1000 mg per serving of herbs…in comparison, ShenTrition provides over 4000mg of adaptogens per serving.

One last point to examine is product marketing spin. Oftern, fillers or cheap ingredients are used as the primary ingredient. Look at a supplement facts label, the ingredients are listed from greatest to least quantity. Often the inexpensive stuff is the bulk of the product and the potent parts are reduced to minimal amounts. That allows for a major marketing spin. Yes, the product uses ingredient X, but there’s such a small amount that the effectiveness is questionable. The product may look pretty and sound potent, but how much of a punch does it pack? Do you FEEL the difference?

On the other hand, ShenTrition was built to work. And, it shows on the label. Consumers feel an effect within minutes of injesting ShenTrition. It is simply superior!

PRECAUTIONS
Statements made have not been evaluated by the FDA. This product is intended solely for nutritional support, not intended to diagnose, treat, cure or prevent disease. Please consult your physician before beginning any herbal supplement or nutritional program. Not to be taken during pregnancy or lactation. Not for children without professional supervision. Do not use if seal is broken or missing. Store in a cool, dry, sun-free place!